Healthy Spine Satisfaction Survey

Dear Healthy Spine Participant,

You recently participated in the PainWISE Healthy Spine Program. We would appreciate your feedback about the service you received. Your responses will be kept strictly confidential. To thank you for your time and effort, you will receive a FREE GRAB GIFT VOUCHER (but you will have to let us know your name and contact details, however respecting your privacy these are also optional). If we do not know your contact, we will not be able to provide the GRAB voucher.

Please Indicate your response with 1 = Do not agree and 5 = Completely agree

Healthy Spine Satisfaction Survey

Name
1. The clinician was respectful, friendly, and understanding of your health concerns
2. The explanation of your pain condition by the clinician was clear and helpful.
3. The education content provided from the Healthy Spine website was easy to access and very helpful for my understanding of how to take care of my spine better.
4. The after-hours service was helpful for your working schedule and to have support that we convenient to your needs.
5. The clinician spent enough time with me to discuss my pain condition.
6. The Action Plan I received with non-invasive options, e.g., Physio referrals, cream, Spine Arch program or prescription creams, was very innovative and helpful to reduce my pain and improve my quality of life.
7. Check-ins and follow up care was done well and at the right frequency.
8. I would recommend the Healthy Spine Program to others including family and friends.